FAQs

Questions from clinicians and practices.

What Reflectra builds, what it costs, who does what, and how the app works for your clients.

The program

Who is Reflectra for?

Clinicians and mental health practices with a method they teach again and again, and who want it as a structured program their clients work through between sessions. Specialty practices and group practices are a natural fit.

What does a program build include?

The curriculum, the weekly video scripts, editing of the videos your clinicians record, the daily reflection prompts, a landing page for the program and setup in the Reflectra app. See pricing for the full list.

Do I have to write the content?

No. We write from your method and conversations with your clinical lead. Your part is reviewing and approving each piece.

Do my clinicians have to be on camera?

Yes. Your clinicians record the videos from the scripts, because clients learn best from the people treating them. We guide the recording and do all of the editing.

What kinds of programs can you build?

Structured, time-limited programs built on a clear method, with sessions and daily practice working together. The first is an 8-week panic program for Acceptance Path Counseling. If your program fits that shape, it's worth a call.

Cost

How much does it cost?

Full program builds start at $15,000, one time per program. The final quote depends on the program's length, the number of videos and anything else you want built.

Is there an ongoing fee?

Yes. Running the program for your clients in the Reflectra app is a monthly fee, quoted on your call.

Do clients pay in the app?

No. You set your program's price and collect payment the way you do today. There are no payments in the app.

Care and responsibility

Who is clinically responsible?

Your practice. Your clinicians see your clients, make every clinical decision and approve every piece of content in the program. Reflectra builds and runs the program; it doesn't provide therapy.

How do daily reflections work?

Each day the app asks one short question that connects the week's concept to the client's own day. Clients type or speak their answer, usually in a minute or two, and your clinicians can review the week before the next session.

Does Reflectra use AI?

We use AI to help our team draft and to organize what clients share for your clinicians to review. Your clinicians approve the content and make every clinical decision. AI never does either.

How is client information protected?

Each practice's client information is kept separate from every other practice's, and a business associate agreement is signed before any client information is shared with Reflectra.

Getting started

Is the app available now?

The app is being built alongside the first program, Acceptance Path Counseling's 8-week panic program. We're taking a small number of practices now.

How do we start?

Book a call. We'll talk about the program you want to build, who it's for and whether it's a fit, and then send you a quote.

Still have a question?

Ask it on a call.

Book a call